Privacy & Cookie Policy
Last Updated: July 7, 2026
At Cassio Kennels, LLC (“Cassio Pet Resort & Training Center,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information of our clients and website visitors. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, cassiokennels.com, or utilize our pet boarding, daycare, grooming, and training services.
Please read this policy carefully. If you do not agree with the terms outlined below, please discontinue your use of the site.
1. Information We Collect
We collect information that is necessary to manage your reservations, ensure the safety and health of your pets, and optimize our website performance.
Information You Voluntarily Provide to Us
When you fill out a training registration form, request a boarding or grooming reservation, subscribe to our newsletter, or contact us directly, we may collect personally identifiable information (PII), including:
- Owner Information: First and last name, email address, phone number, home address, and emergency contact details.
- Pet Information: Name, breed, age, medical history, vaccination records, behavioral notes, and veterinarian contact details.
- Payment Information: Credit card or billing details necessary to process service deposits or final invoicing.
Information Collected Automatically via Cookies
When you navigate our website, certain technical digital identifiers are collected automatically through cookies, tracking scripts, and web beacons. This includes your IP address, browser type, device type, operating system, pages viewed, time spent on the site, and the referring URL that directed you to us.
2. Cookie Disclosure: What We Use and Why
Our website uses cookies (small text files saved on your computer or mobile device) to streamline site navigation, remember user settings, and provide anonymized usage insights to our marketing team.
We utilize the following classifications of cookies:
- Strictly Necessary Cookies (First-Party): These are mandatory for basic website functions, such as security, server loading, and remembering your cookie consent selections. The site cannot function cleanly without them, and they do not store identifiable personal data.
- Performance & Analytics Cookies (Third-Party): We utilize tools like Google Analytics to understand how visitors discover and interact with our web pages (e.g., tracking popular services like dock diving or obedience training). These cookies collect data in an aggregate, anonymized manner that does not identify individual visitors.
- Marketing & Retargeting Cookies (Third-Party): We may leverage tracking elements (such as a Facebook Pixel or Google Ads tags) to evaluate the success of our local digital marketing efforts. These cookies observe your cross-site browsing habits to deliver relevant advertisements tailored to your pet care interests.
3. How to Manage and Control Cookies
You have the absolute right to accept or decline cookies. Most web browsers are configured to accept cookies by default, but you can alter your browser configuration settings to clear or block cookies at any time.
To manage your cookie preferences directly through your web browser, consult the “Help” or “Settings” interface of your provider:
To completely opt out of being tracked by Google Analytics across all web entities, you can install the Google Analytics Opt-out Browser Add-on.
4. How We Use Your Information
We process your data under legitimate business interests, specifically to provide premium pet care and maintenance operations, including:
- Confirming and coordinating your pet’s boarding, grooming, day stay, or training schedules.
- Reviewing mandatory health records (such as Rabies, DHPP, and Bordetella vaccines) to keep all guest animals safe.
- Communicating schedule changes, invoice tracking, operational updates, or pet behavior progress reports.
- Analyzing anonymized website traffic data to identify site optimization needs.
We do not sell, rent, trade, or lease your personal contact information or pet data to third-party companies for their own independent marketing purposes.
5. Data Security and Retention
Cassio Kennels, LLC employs reasonable physical, technical, and administrative security safeguards to prevent the loss, theft, misuse, or unauthorized modification of client files and payment details.
We retain your personal details and pet profiles only for as long as your client account remains active, or as necessary to fulfill the operational business metrics and statutory tax, legal, or financial compliance regulations required of businesses in the State of Connecticut.
6. Children’s Privacy
Our services and digital content are intended explicitly for adult consumers and pet owners. We do not knowingly compile or maintain data from children under the age of 13. If we determine that a minor under 13 has submitted information through our portal, it will be instantly purged from our records.
7. Changes to This Privacy Policy
We reserve the right to revise or modify this Privacy & Cookie Policy at our discretion. Any adjustments will be indicated by updating the “Last Updated” date displayed at the top of this page. Your continued use of the website following changes denotes your acknowledgement of the amended terms.
8. Contact Us
If you have any questions, regulatory inquiries, or data access requests concerning this Privacy & Cookie Policy, please contact our administrative team:
- Email: info@cassiokennels.com
- Phone: 203-426-2881
- Mailing Address: Cassio Pet Resort & Training Center, 173 Mount Pleasant Rd., Newtown, CT 06470